Who we are

Our website address is: https://abovetimecoffee.com. You can read more about us on the About Us page!

What information is collected and stored?

Any information you enter on our website (such as shipping information when placing your order) or provided to us another way (such as sending a new address via email in order to correct an error at checkout) is collected and stored. We collect this information in order to ship out your coffee to you, as well as comply with applicable tax laws and regulations.

How is my information stored?

WordPress provides us with the online platform that allows us to sell our products and services to you. The data you give to us may be stored through WordPress’ data storage, databases and the applications. They store your data on secure servers behind a firewall.  All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Do you use cookies?

Yes – we have to have cookies on our website for its smooth functioning. An example is a cookie that tracks the items in your cart as you click around the website in order to ensure your cart does not empty out each time you go to a new page. The only cookies present on our site are those involved with the order process

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you possess an account and request a password reset, your IP address will be included in the reset email.

How long we retain your data

Data is retained indefinitely unless you specifically request for it to be deleted. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please email us at [email protected] to request information to be deleted and/or provided.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Additionally, we use a shipping label service to print shipping labels that we need to enter provided shipping information into.

Updates to the privacy policy

We reserve the right to modify this privacy policy at any time; changes and clarifications will take effect immediately upon their posting on the website. Please review this page frequently so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We understand the vast majority of our customers place a high value on the confidentiality of their information and we will always keep information confidentiality as our primary concern.